Follow up with your customers to gain real-time feedback about their experiences with your business.Responding to your reputation feedbacks is crucial—no matter if they’re negative or positive—because this is what your potential new customers see. If consumers see you ignoring poor feedbacks, they may think that you won’t be attentive to them as a customer, and won’t give you a chance. They may go to your competitor who has responded to their negative feedbacks, made things right with the customer, and turned the bad situation into a good one. Don’t miss out on all the business you’re pushing away simply by not responding to reviews.
With Repute Space, it takes AI based automated respond system and integrations with Digital partners like Google and Facebook allow you to respond instantly to those feedbacks.